FAQS
Get Informed
We strive for transparency and honesty in all of our customer relationships, and we seek to provide that through our FAQ section. We know how often questions can come up in this industry, and we’re ready to answer all of them. If there’s something we missed please reach out and one of our team members will be happy to help.
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WHAT’S THE MINIMUM ORDER QUANTITY?
With shipments arriving from our overseas production sites almost every week, we are able to offer low MOQs on standard products. Smaller orders can be included in our regular consolidated shipments, allowing customers to benefit from flexible ordering even when quantities do not fill a full truckload.
WHERE MY ORDER IS SHIP FROM?
We offer both direct shipment and local shipment options to meet our customers’ logistics needs.
• Direct Shipment:
Products are shipped directly from the factory to your designated destination, providing the most cost-efficient shipping solution.
• Local Shipment:
Products are shipped from our U.S.-based warehouses, with up to three months of free inventory storage for greater flexibility and faster delivery.
WHAT IS THE LEADTIME ?
Direct shipment : 7 to 8 weeks from the date of order.
Local shipment : next day/two days.